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Employers Are Missing the Mark on Burnout

May 28, 2025

Burnout is no longer a buzzword. It’s a business risk. And new research from Care.com reveals a widening disconnect between what employees need and what employers think they’re providing.

According to the 2024 Care.com Future of Benefits Study, a staggering 96% of HR leaders believe their companies are doing enough to prevent employee burnout, yet only 48% of employees agree. This gap in perception is more than a minor misunderstanding. It’s a warning sign that traditional benefits are falling short in today’s workplace.

CareWise Solutions knows it’s time to redefine how to support the modern workforce, especially those juggling the dual demands of career and caregiving.

The Hidden Strain on Employees

Today’s employees aren’t just managing projects and deadlines. They’re also caring for aging parents and navigating busy personal lives. These caregiving responsibilities create a second shift that’s unpaid, emotionally draining, and often invisible to employers.

Care.com’s research shows that 73% of employees identify burnout as one of their top reasons for leaving a job. The message is loud and clear: when employees don’t feel supported as they care for aging loved ones, they can’t thrive at work.

Why Traditional Benefits Aren’t Enough

Many employers have invested in standard wellness perks like flexible work hours, mental health days, or access to EAPs. But these measures often fall short because they don’t address the root causes of employee stress.

What’s missing? Personalized, everyday support.

Employees need help navigating real-life challenges like:

  • Finding in-home care for an aging parent
  • Managing medical appointments for a loved one
  • Coordinating home maintenance, errands, or pet care

These aren’t just personal issues—they’re productivity issues. When employees are overwhelmed outside of work, performance and retention suffer inside of work.

Meet the Missing Piece: The Caring Place HUB™

At CareWise Solutions, we offer an innovative benefit that fills the gap: the Caring Place HUB™, with MyLife Concierge.

This personalized concierge service gives employees access to real-time help with daily tasks, caregiving support, and life’s logistical headaches. Whether researching assisted living options or booking a plumber, MyLife Concierge lightens the load—so employees can focus on their well-being and work.

The HUB offers educational resources, local and national care directories, and community-building tools that empower employees to navigate life’s complexities without sacrificing their careers.

The ROI of Caring

Burnout is expensive. It drives absenteeism, turnover, and disengagement. But when companies invest in holistic, caregiver-informed benefits like the Caring Place HUB™, they create a workplace culture rooted in empathy and resilience.

The result? Lower turnover, higher productivity, and employees who feel seen, supported, and valued.

If you’re ready to future-proof your workforce and close the burnout gap, it’s time to act.

Contact us to learn more about how CareWise Solutions is redefining employee support.

Let’s build a workplace where no one has to choose between caring for their loved ones and showing up for their career.

 

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